SHIPPING & PRIVACY POLICY

Would you like to return your order? We are so sad we did not satisfy your needs!

CANDLES & HOME DECOR:

Since each item is made to order, refunds are not possible. If your order arrives damaged, you will receive a replacement after your original order is shipped back within 14days of delivery.

CLOTHING & ACCESSORIES:

If you would like to return your item you have 7 days to do so after arrival for a full refund (excluding shipping and handling) All returned merchandise ordered via LORRAINEANDALFIE.COM must be returned in unworn and unwashed condition. All original tags must be properly attached. Any Stained, damaged, or odorous items will NOT be accepted. All merchandise must arrive back to LORRAINE & ALFIE in its original state! All merchandise must be shipped back to our facility within 7 days of the arrival shipping receipt or you will not be granted a refund . Please allow the proper time for your bank to process the return fees. Return shipping charges are non-refundable. 

CHARITABLE PURCHASES:

GIVEN THE NATURE OF THIS PURCHASE, ALL PURCHASES ARE FINAL AND ARE NOT GRANTED REFUNDS.

DAMAGED UPON ARRIVAL:

Should your order be unsatisfactory due to a manufacturing defect, please contact us with images for further instructions at HELLO@LORRAINEANDALFIE.COM .

PRESS & MEDIA PURCHASES:

ALL MERCHANDISE PURCHASED FOR COMMUNICATIONS, MEDIA AND PUBLIC RELATIONS PURPOSES ARE NON-REFUNDABLE.

If you have any concerns, questions or need to make changes to your address or billing information please email us at info@darasenders.com

 

SHIPPING POLICY

ALL Orders include tracking information once the shipment has been processed.

 

WE VALUE OUR CUSTOMERS SAFETY AND PRIVACY!

LORRAINE AND ALFIE LLC deeply respects and upholds the confidentiality and privacy of our customers and visitors personal information. At no time will your personal information be shared with third party individuals or businesses. All private information provided is kept safe within LORRAINE AND ALFIE LLC. All materials and products produced by LORRAINE AND ALFIE LLC in addition to the organization, imagery, and layout of this network are thoroughly owned by LORRAINE AND ALFIE LLC. No reproduction, distribution, substitution,  or redistribution transmission of the owned by LORRAINE AND ALFIE LLC is permitted without the written permissions and consent by LORRAINE AND ALFIE LLC. All rights not expressly granted are reserved by LORRAINE AND ALFIE LLC. Both the "Dara Senders" brand name and company logo are official U.S. trademarks.